Over the last 2 years, 22 independent (and verified) reviews have been published on carehome.co.uk, scoring Potter Grange against 11 specific criteria. These subjects include; Care & Support, Treated with Dignity, Cleanliness and Food & Drink.
To achieve consistent 5* reviews enabling the carehome.co.uk algorithm to award Potters Grange the perfect 10 out of 10 is very rare, indeed it is only joined by 3 other homes of the 220 listed in Hertfordshire, at this rating.
Evan Arceo General Manager of Potters Grange said
“The responsibility to support residents needing nursing care and support can weigh heavy on a team (whatever your role). Hearing positive feedback from resident’s family, friends and loved ones is so rewarding. I am so proud of my team at Potters Grange and want to thank each of them for their hard, work, professionalism and empathy, in supporting residents to live lives meaningful to them”
To read the reviews that contributed to this 10 /10 score, please click here
https://www.carehome.co.uk/carehome.cfm/searchazref/65432240814
